Manager, Collaboration Services
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Date: Mar 20, 2026
Location: Reston, VA, US
Company: StressTest1
Job Title: Manager/Senior Manager Collaboration Services
Job Description:
The Collaboration Services group focuses on the development, integration and maintenance of a variety of cross-departmental collaborative applications and tools for a variety of audiences including Sales, Finance, IT, partners and customers. These applications and tools are centered on SharePoint, Jira, Confluence and ancillary systems located at the operations data centers.
The manager will plan, direct and coordinate the group and is responsible for ensuring and improving the performance, productivity and efficiency of the systems through the provision of effective methods and strategies. Another key responsibility of the manager is to manage and develop to identify business requirements and define functional features for core application services.
This person will work with key stakeholders to review requests from Departmental Managers and conduct an analysis of existing systems and future systems, develop business requirements and define functional features for these applications.
Reports to: Mel Christie
Qualifications:
Experience in requirements gathering and documentation for IT systems
Experience with SharePoint 2010 systems
Experience with the complete application lifecycle from software development through to production operations and administration
Minimum 5 years’ experience managing groups of development, administrator and business analysis staff
Self-motivated, fast learner with exceptional follow-through and capable of working independently
Excellent client-engagement and communication skills. A business requirements or business solution type writing sample is required
Superior project and time management skills
Excellent organizational skills, attention to detail and quality
Excellent, demonstrated ability to express complex concepts in verbal and other forms
English proficiency and excellent grammatical, writing, and editorial skills are required
Expert-level abilities in Microsoft Office Professional, Acrobat, as well as other online documentation software. Familiarity with MS Visio and w/ Adobe Creative Suite is a plus
Responsibilities
Managing a highly skilled group of development, administrator and business analysis staff
Coordinate, manage and monitor the workings of the group with other members of the IT organization
Liaison between business and IT
Organize client interaction meetings
Become the functional expert for the SharePoint sites/applications for each business area
Proactively communicate status of key activities, risks, and issues to the project managers
Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the user groups
Manage requests from internal stakeholders; identify opportunities for other enhancements. Develop best practices and quality assurance procedures for documentation update cycle
About SuccessFactors, an SAP Company
SuccessFactors is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 24 million cloud application subscribers seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 4,000 customers in more than 177 countries using our application suite in 35 languages.
For the most comprehensive cloud computing portfolio in the market, SAP Cloud delivers mature business applications that drive collaboration across a business and connect to partners. There are over 20 applications and suites in the SAP Cloud designed to optimize and manage a company’s most critical assets – its people, money, customers, and suppliers. And for those who prefer to run their entire business on a single, cloud-based software solution, we offer a suite that will surely meet your needs.
Our primary focus is on delivering beautiful products for our customers. When our customers win, we win. And we pride ourselves in delivering the most powerful software-as-a-service (SaaS) solutions on the market. As we like to say… our cloud strategy is BadAss SaaS. As an SAP company, the possibilities for growth, innovation, and impact are endless!
Are you ready? You are in for an exciting ride. SuccessFactors is known for its innovation, extraordinary leadership, and high-energy culture. We hire high-performing people that want to make a difference.
We expect all of our talent to be leaders – no matter what your role. We challenge ourselves and each other to swing big and take risks every day. We move fast, but we care about how we work with each other. It’s one of our core values – “No Jerks!”
In turn, our commitment to all employees is to provide the opportunity for personal and professional growth, recognition for real impact, and meaningful rewards for delivering amazing results! Employees truly are the heart of our success.
See what it's like to work at SuccessFactors- check out this video! http://youtu.be/eZarfkN4hUo
Connect with us! Learn more about the culture at SuccessFactors, an SAP Company, see pics of our global offices, talk to recruiters, and see real-time job openings:
Facebook: http://facebook.com/successfactorscareers
Twitter: http://twitter.com/CareersAtSF
YouTube: http://youtube.com/CareersAtSF
Linkedin: Search "SuccessFactors Careers"
Match yourself and your network on Facebook and Linkedin to open jobs at SuccessFactors using our new SocialMatcher tool: http://jobs.successfactors.com/social-matcher/
Do you know someone that might be interested? We pay for external referrals! Refer them to careers@successfactors.com, including a resume and contact info, and you can make $1,000!
Requisition ID: 30396
Job Description:
The Collaboration Services group focuses on the development, integration and maintenance of a variety of cross-departmental collaborative applications and tools for a variety of audiences including Sales, Finance, IT, partners and customers. These applications and tools are centered on SharePoint, Jira, Confluence and ancillary systems located at the operations data centers.
The manager will plan, direct and coordinate the group and is responsible for ensuring and improving the performance, productivity and efficiency of the systems through the provision of effective methods and strategies. Another key responsibility of the manager is to manage and develop to identify business requirements and define functional features for core application services.
This person will work with key stakeholders to review requests from Departmental Managers and conduct an analysis of existing systems and future systems, develop business requirements and define functional features for these applications.
Reports to: Mel Christie
Qualifications:
Experience in requirements gathering and documentation for IT systems
Experience with SharePoint 2010 systems
Experience with the complete application lifecycle from software development through to production operations and administration
Minimum 5 years’ experience managing groups of development, administrator and business analysis staff
Self-motivated, fast learner with exceptional follow-through and capable of working independently
Excellent client-engagement and communication skills. A business requirements or business solution type writing sample is required
Superior project and time management skills
Excellent organizational skills, attention to detail and quality
Excellent, demonstrated ability to express complex concepts in verbal and other forms
English proficiency and excellent grammatical, writing, and editorial skills are required
Expert-level abilities in Microsoft Office Professional, Acrobat, as well as other online documentation software. Familiarity with MS Visio and w/ Adobe Creative Suite is a plus
Responsibilities
Managing a highly skilled group of development, administrator and business analysis staff
Coordinate, manage and monitor the workings of the group with other members of the IT organization
Liaison between business and IT
Organize client interaction meetings
Become the functional expert for the SharePoint sites/applications for each business area
Proactively communicate status of key activities, risks, and issues to the project managers
Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the user groups
Manage requests from internal stakeholders; identify opportunities for other enhancements. Develop best practices and quality assurance procedures for documentation update cycle
About SuccessFactors, an SAP Company
SuccessFactors is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 24 million cloud application subscribers seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 4,000 customers in more than 177 countries using our application suite in 35 languages.
For the most comprehensive cloud computing portfolio in the market, SAP Cloud delivers mature business applications that drive collaboration across a business and connect to partners. There are over 20 applications and suites in the SAP Cloud designed to optimize and manage a company’s most critical assets – its people, money, customers, and suppliers. And for those who prefer to run their entire business on a single, cloud-based software solution, we offer a suite that will surely meet your needs.
Our primary focus is on delivering beautiful products for our customers. When our customers win, we win. And we pride ourselves in delivering the most powerful software-as-a-service (SaaS) solutions on the market. As we like to say… our cloud strategy is BadAss SaaS. As an SAP company, the possibilities for growth, innovation, and impact are endless!
Are you ready? You are in for an exciting ride. SuccessFactors is known for its innovation, extraordinary leadership, and high-energy culture. We hire high-performing people that want to make a difference.
We expect all of our talent to be leaders – no matter what your role. We challenge ourselves and each other to swing big and take risks every day. We move fast, but we care about how we work with each other. It’s one of our core values – “No Jerks!”
In turn, our commitment to all employees is to provide the opportunity for personal and professional growth, recognition for real impact, and meaningful rewards for delivering amazing results! Employees truly are the heart of our success.
See what it's like to work at SuccessFactors- check out this video! http://youtu.be/eZarfkN4hUo
Connect with us! Learn more about the culture at SuccessFactors, an SAP Company, see pics of our global offices, talk to recruiters, and see real-time job openings:
Facebook: http://facebook.com/successfactorscareers
Twitter: http://twitter.com/CareersAtSF
YouTube: http://youtube.com/CareersAtSF
Linkedin: Search "SuccessFactors Careers"
Match yourself and your network on Facebook and Linkedin to open jobs at SuccessFactors using our new SocialMatcher tool: http://jobs.successfactors.com/social-matcher/
Do you know someone that might be interested? We pay for external referrals! Refer them to careers@successfactors.com, including a resume and contact info, and you can make $1,000!
Requisition ID: 30396
Nearest Major Market: Washington DC
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